Warehouse Management Software & Inventory Tracking for DistributorsWarehouse Management Software

Don’t Get Left Behind in the Evolution of Distribution

As a distributor in today’s marketplace, your business is becoming increasingly complex. The continual changes in the marketplace, coupled with increasing margin pressures, means you cannot afford to keep doing business the same way. You need to progress your operation, find efficiencies and cost savings wherever possible, and improve your service levels to better compete and win.

Globalization and Competition

As technology changes and businesses adapt, the world gets smaller for consumers. No longer bound by distance, consumers have greater access to more products at better prices. Technological advances enable organizations to offer increasingly better and more distinct services and to manage their operations in a leaner fashion. Your ability not only to keep up with the demands of globalization, but also to continually exceed customer expectations, is integral to your continued success. As a distributor you need to streamline the day-to-day flow of goods to improve your profitability, and to find ways to leverage your competitive advantage, stabilize cash flow, and create more opportunities.

Inventory Velocity

Inventory is at the heart of every distribution business and it needs to be managed with precision. Overstock is costly, and each day an item sits on your shelf it depreciates in value and takes up precious storage space. What’s more, you run the risk of that item going out of date before it gets sold, leaving you to absorb the full cost. Unfortunately, running lean on stock won’t protect you. Lack of inventory means you’re unable to fill consumer orders causing your customers to lose confidence in your operation and start shopping elsewhere. Inventory levels must be delicately balanced to maintain just the right amount on hand.
You need a system that not only helps you manage your current inventory, but also helps you forecast, allowing you to serve your customers while lowering your overhead and risk.

Customer Service

Today’s customers demand more and if you can’t exceed expectations, relationships can quickly sour. It isn’t enough to simply deliver their goods; customers expect fast, precise shipping times, fair pricing and easy ordering options. They expect you to have their inventory in stock, and that you will provide them with accurate and detailed invoicing. You not only have to maintain your customer relationships, you have to cultivate them. Your service representatives need the ability to process orders quickly and without error, to access real-time data, maintain files on client specific needs and offer fast responses to customer inquiries.