INCREASE CUSTOMER SATISFACTION AND RETENTION
BDO IT Solutions helps organizations align technology to their overall business strategies using Microsoft technology. Customer Relationship Management (CRM) is used in managing a company’s interactions with prospective and current customers. CRM software was originally designed as a simple contact management system to help businesses establish and nurture relationships, but over time CRM has grown into a powerful feature-rich tool that enables users to manage and automate sales, marketing, accounting and other data. Download to read more about increasing customer satisfaction retention.