INCREASE CUSTOMER SATISFACTION AND RETENTION

INCREASE CUSTOMER SATISFACTION AND RETENTION

BDO IT Solutions helps organizations align technology to their overall business strategies using Microsoft technology. Customer Relationship Management (CRM) is used in managing a company’s interactions with prospective and current customers. CRM software was originally designed as a simple contact management system to help businesses establish and nurture relationships, but over time CRM has grown into a powerful feature-rich tool that enables users to manage and automate sales, marketing, accounting and other data. Download to read more about increasing customer satisfaction retention.

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