Microsoft Dynamics CRM for Power & Utilities

Microsoft Dynamics CRM for Power & Utilities

This brochure goes into the specifics of how Microsoft Dynamics CRM helps you to Manage complex pricing models, drive value-added energy management programs and services, identify and offer new products and services, incorporate 360-degree views of residential and commercial customers, and prioritize high-value accounts for maximum profitability with an integrated customer relationship management (CRM) platform.

Microsoft Dynamics CRM holds many benefits for the power and utilities industry. You will be able to:

  • Enjoy a 360 degree customer view
  • Strengthen customer loyalty and retention
  • Up-sell and cross-sell
  • Reduce total cost of ownership
  • Increase service order visibility
  • Extend existing IT investments
  • Deliver a consistent user experience across multiple platforms
  • Enable a mobile workforce

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