Case Study - Coinamatic
This case study provides details on how BDO implemented Microsoft Dynamics CRM for Coinamatic.
BDO Solutions recommended Microsoft Dynamics CRM to address the company’s requirements because of its integration with existing Microsoft products, ease of use, and vendor stability.
Because Coinamatic uses Microsoft Outlook extensively, Microsoft Dynamics CRM has greatly streamlined their daily business tasks and enhanced business processes so they can meet the needs of their customers. Some of the main benefits include:
- Greater Tracking and Documentation of Calls
- Real-Time Reporting Capabilities
- Automated Reporting Creating More Access to Information
- Tight Integration with Microsoft Outlook