Microsoft Dynamics 365

Intelligence in the Cloud with Microsoft Dynamics 365

Microsoft Dynamics 365 is a new cloud ERP solution that combines Microsoft’s best technology all in one easy-to-use system. Designed to break down the traditional silos of ERP and CRM, Dynamics 365 brings all of your business applications and familiar productivity tools together to create a unified experience across your entire operations using a Common Data Model.

Dynamics 365 Business Apps in the Cloud

Dynamics 365 provides a rich set of business functionality across each of the different business apps that are a part of the Dynamics 365 service. These business apps all share common traits so they can work with organizations of all shapes, sizes, and complexities. You have the flexibility to start with, and pay for, only the apps you need and add-on as those needs grow. Each app seamlessly integrates with each other, as well as with existing on premise systems that you might be using.

Here is an overview of the purpose-built, productive, intelligent, and adaptable business apps available in Dynamics 365:

  • Sales

    Automate your sales processes to increase efficiency of your sales team

  • Customer Service

    Make customer service effortless with a single, unified experience for customers and employees

  • Field Service

    Optimize services and scheduling to proactively resolve issues and continuous improvement

  • Project Service Automation

    Deliver projects on time and within budget with an end-to-end solution for project-based organizations

  • Marketing

    Smart multi-channel marketing with Adobe Marketing Cloud (only available in Dynamics 365, Enterprise Edition)

  • Operations

    Drive business performance with the robust functionality and scalability of Microsoft’s flagship ERP solution, Dynamics AX

  • Financials

    Make ordering, selling, invoicing, and reporting easier and faster with one optimal solution

  • Customer Insights

    Use intelligent analytics to better understand and engage with your customer

After you choose the apps you need, you have the option to further customize your system with a wide range of SaaS apps available on Microsoft AppSource. AppSource is Microsoft’s new destination to evaluate the right apps and extensions for your business needs. You can search based on category, industry, and product using advanced filtering and targeted recommendations and enable additional apps in your system within minutes.

Break Down Collaboration Barriers with Role-Based Licensing in Dynamics 365

Microsoft has introduced a unique licensing model in Dynamics to continue the transformation of business applications. Instead of buying separate licenses for multiple applications that only professional users can access, you now have the choice to mix and match any combination of licenses based on what you need. The licensing model in Dynamics 365 is inclusive, where all employees get access to the functionality they need across the building blocks of Dynamics 365: Team Members, Apps, and Plans. These building blocks offer you a spectrum of licenses to choose from, which covers you from light users to professional users.

Why Choose Dynamics 365?

  • Quickly and easily deploy your solution in minutes
  • Start and pay for the business apps you need and easily add-on to your system as you grow
  • Seamless integration with Office 365 brings together business processes with personal productivity to empower your employees to accomplish more with familiar tools
  • Provide transparency across all aspects of your business with licensing options that allow light users to view and consume data
  • Track and optimize business outcomes with built-in features backed by Cortana Intelligence (AI) and Power BI data visualizations
  • Stay connected with your customers and collaborate with your team through any device or browser
  • Automatically sync data and integrate entities between Dynamics 365 and Office 365 with the Common Data Model
  • Build apps and forms without being a professional developer with Power Apps and Flow — all you need to know is how to use Powerpoint and Excel
  • Deliver a better customer experience with predictive insights and personalization

Dynamics 365 Business Edition Demo

See how easy it is to connect your business processes with familiar Microsoft productivity tools, like Outlook and Excel, in this free preview

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Make the Move to Dynamics 365

With Dynamics 365, companies of all sizes can implement and adopt ERP in the cloud. Dynamics 365 is available in two versions: Business Edition and Enterprise Edition.

Microsoft Dynamics 365 Business Edition

Small business ERP solution optimized for 10–250 employees, maximum 300 seats.

  • Financials
  • Sales
  • Marketing

Microsoft Dynamics 365 Enterprise Edition

Enterprise-class ERP solution optimized for 250+ employees, minimum 20 seats.

  • Operations (Dynamics AX)
  • Financials
  • Sales
  • Marketing
  • Customer Service
  • Field Service
  • Project Service Automation
  • Customer Insight

Dynamics 365 Business Edition for Financials and Dynamics 365 Enterprise Edition will be released to the public on November 1st, 2016.

Transform Your Business with BDO and Dynamics 365

To support rapid growth, you need a solution that can be easily adapted to the new speed at which businesses are moving and a partner to help you through the process. BDO IT Solutions has the expertise in business technology and SaaS solutions to help you optimize the end-to-end business application functionality in Dynamics 365, supporting your growth requirements and maximizing your return on investment. We work with you to choose a plan or series of apps that work best for your size and organizational structure in order to ensure a positive impact on your business. We also offer hybrid or partially hosted options to guarantee you are getting exactly what you need.

Dynamics 365 Business Edition for Financials and Dynamics 365 Enterprise Edition will be released to the public on November 1st, 2016. With the new licensing model, there are several plans to consider. To get started, contact one of our experts.

BDO

Sonia Edmonds
Partner

Sonia Edmonds is a CPA, CGA with over 25 years of finance, accounting and operational experience, including 18+ years in consulting, Sonia Edmonds is the Managing Partner of BDO's IT Solutions Group, leading the team of over 200 dedicated professionals nationally. With a core focus on business process improvement and sustainable change management initiatives, Sonia and her team help lead companies implement Microsoft Dynamics ERP and CRM, Business Intelligence, Corporate Performance Management and Technology solutions to help address financial and operational challenges and increase business efficiency.

Ask Sonia a Question or Call (905) 946-2500

BDO Canada serves clients across Canada including: Alberta, British Columbia, Saskatchewan, Ontario, Manitoba and Nova Scotia. We serve the metro areas of Vancouver, Calgary, Edmonton, Winnipeg, Brandon, Mississauga, Toronto, Barrie, Markham, Kitchener, Waterloo, Guelph, London, Red Deer and Halifax.