Microsoft Dynamics 365 for Finance and Operations (Business Edition)
Order, sell, invoice, and report—from day one
Grow your small to medium-sized business by connecting people and processes with a single system that has intelligence built in—making financial management, sales, service, and operations easier.
Connect your business
- Consolidate multiple systems into a single, connected application—one that pulls together your business processes—to save your employees time.
Make better decisions
- Get a complete picture of your business from a centralized source. Apply built-in intelligence for insights that help prevent issues and deliver better customer experiences.
Start and grow easily
- Get started quickly in the cloud using familiar Office interfaces, and add other Dynamics 365 applications as you need—without getting in the way of running your business.
Take the hassle out of managing your finances
Streamline your financial close and get real-time visibility into the performance of your business. Easily share your information in a secure manner with an accountant or bookkeeper and gain more control over your budgets and cashflow.
- Apply incoming payments directly to the related customer and mark invoices as paid to automatically reconcile accounts
- Get recommendations on when to pay vendors to take advantage of vendor discounts or avoid overdue penalties
- Add tags to entries for quicker categorization and analysis
- Improve your organization’s ability to develop, modify, and control budgets
Streamline your supply chain
Increase visibility across your entire supply chain to reduce inventory costs and keep customers happy. Use built-in intelligence to predict when and what you need to replenish, ensuring inventory levels are maintained to avoid shortages and lost sales.
- Get a detailed view of your inventory—regardless of its location
- Offer customers items that you don’t maintain in inventory
- Post a sales credit memo and manage customer refunds
- Avoid lost sales by offering substitute items when requested items aren’t available
Manage your sales cycle more efficiently
Shorten the time from quote to cash by connecting your sales and accounting. Act quickly on sales-related enquiries right from Outlook. Easily handle multiple ship-to and bill-to addresses per customer, including direct shipment and invoicing addresses.
- Post sales right from Outlook, then send your invoices as PDF attachments that include a PayPal link to expedite payments
- Get a complete overview of interactions and track current customer status, from email to order to invoice
- Negotiate and keep track of special agreements with individual customers, including discount structures
- Prioritize leads based upon revenue potential and opportunities throughout the sales cycle
Automate and secure your purchasing process
Monitor and control your purchasing process through automated workflows and dynamically updated inventory levels. Prevent unnecessary or fraudulent purchases by implementing approvals, plus modify a posted invoice in your financial management system and register the correction without hassle.
- Create purchase invoices and orders to record the cost of purchase and track accounts payable
- Stay in control of expenses by implementing advanced workflow and approval structures
- Automate tasks for vendors to record your agreements concerning discounts, prices, and payment methods
Reporting and analytics
Get a complete picture of your business
Centralize your financial management data across accounting, sales, purchasing, inventory, and customer interactions for an up-to-date, end-to-end view of your business. Make faster, more informed decisions when you’re guided by connected processes, predictive analytics, and real-time data.
- Make fast, informed decisions with seamless Microsoft Excel integration
- More easily track your KPIs by creating your own analyses on general ledger data
- Chart your business’ performance in real time on your dashboard using built-in Power BI integration
- Accurately predict your cash flow using built-in Cortana Intelligence integration
Keep projects on time and under budget
Perform common project management tasks and get all the data you need to help manage budgets and monitor progress. Track machine and employee project hours using timesheets, and access real-time data on available resources, such as employees and machinery.
- Create, manage, and track customer projects with sophisticated job costing and reporting capabilities
- Manage usage levels and profitability of resources by planning capacity and sales
- Develop, modify, and control budgets to avoid over-expenditure
Manage and optimize your supply chain
Streamline your operations and make smarter decisions by taking advantage of integrated manufacturing, warehousing, and service management.
- Stay on top of warehouse inventory by tracking every item transaction or movement
- Get quality products to market more efficiently with visibility across your entire production process
- Deliver reliable service to your customers by tracking existing service agreements
Add prebuilt applications
Do even more with Dynamics 365 for Sales using AppSource. Enhance your sales CRM systems and processes by integrating add-on applications from Microsoft and our partners.
Customize your applications
Do more with your Dynamics 365 data. Create custom applications that connect with Dynamics 365 to solve your exact business needs—with little to no additional code development.
Sonia Edmonds is a CPA, CGA with over 25 years of finance, accounting and operational experience, including 18+ years in consulting, Sonia Edmonds is the Managing Partner of BDO's IT Solutions Group, leading the team of over 200 dedicated professionals nationally. With a core focus on business process improvement and sustainable change management initiatives, Sonia and her team help lead companies implement Microsoft Dynamics ERP and CRM, Business Intelligence, Corporate Performance Management and Technology solutions to help address financial and operational challenges and increase business efficiency.
Ask Sonia a Question or Call (905) 946-2500