Microsoft Dynamics 365 for Sales | BDO CanadaMicrosoft Dynamics 365

Turn relationships into revenue

Go beyond sales force automation by bringing digital intelligence into each deal to better predict your customer’s needs—and deliver the personal attention that builds relationships and revenue. Drive your digital transformation with Dynamics 365

Grow your business

  • Increase revenue while reducing acquisition cost using intelligent insights, sales CRM, and business processes.

Stay focused

  • Reduce distractions and know where to prioritize to maximize performance in fast-paced sales environments.

Win faster

  • Work smarter, be more productive, and collaborate through sales management software.

Actionable insights

Focus and act on the right priorities

Take action with confidence. Derive meaningful intelligence from large amounts of complex data to provide sellers with contextual, actionable insights that are easy to understand.

  • Increase sales velocity by identifying prospects most likely to buy based on predictive intelligence
  • Know where to focus with insights that reveal relationship health and risk
  • Spot buying signals, identify competitive threats, and keep a pulse on the market with social media
  • Engage your customers in more personalized, effective ways through customer intelligence

Relationship management

Foster customer relationships through authentic, personal engagement

Unify your sales experience around relationships. With relationship-centered insights, you’ll deliver the personal engagement that your customers demand.

  • Identify, understand, and connect with customers through social networks
  • Engage through sharing of personalized and relevant content
  • Build trust with continuous insights and recommendations based on actual customer needs
  • Easily grow and maintain your one-to-one customer relationships—at scale—with unified data and systems

Sales productivity

Spend more time selling and less time on administration

Increase revenue, boost productivity, gain key insights, and reduce costs when you automate your sales processes through a highly intuitive interface and Microsoft Office-embedded capabilities.

  • Work anytime, anywhere with familiar, intuitive productivity tools, such as mobile apps that provide contextual news, social data, and task flows
  • Know what steps to take next to close deals faster by using process automation and a guided sales process
  • Recruit, onboard, and strengthen your partner channel through deeper enablement and activation

Sales performance

Create a culture that nurtures success

Accelerate your sales performance with real-time analytics based on historical data and predictive information. Inspire, onboard, coach, and motivate your team to achieve more.

  • Get answers fast using dashboards, contextual charts, and Power BI Q&A for natural language queries
  • Hit your numbers by setting goals, monitoring results, and providing feedback and coaching in real time
  • Ease onboarding and align sales behavior through sales management software and interactive help and documentation
  • Energize everyone on your sales team with fun and exciting competitions through gamification

Add prebuilt applications

Do even more with Dynamics 365 for Sales using AppSource. Enhance your sales CRM systems and processes by integrating add-on applications from Microsoft and our partners.

Customize your applications

Do more with your Dynamics 365 data. Create custom applications that connect with Dynamics 365 to solve your exact business needs—with little to no additional code development.

BDO

Sonia Edmonds
Partner

Sonia Edmonds is a CPA, CGA with over 25 years of finance, accounting and operational experience, including 18+ years in consulting, Sonia Edmonds is the Managing Partner of BDO's IT Solutions Group, leading the team of over 200 dedicated professionals nationally. With a core focus on business process improvement and sustainable change management initiatives, Sonia and her team help lead companies implement Microsoft Dynamics ERP and CRM, Business Intelligence, Corporate Performance Management and Technology solutions to help address financial and operational challenges and increase business efficiency.

Ask Sonia a Question or Call (905) 946-2500